Why Your Hospital Needs a Website Redesign: Top Signs It's Time for a Change

A young man standing at a board in his office drawing out the framework for a website redesign for his hospital.

Hospitals with outdated websites face the risk of negatively impacting patient trust and revenue. To avoid this problem, this article explores the top signs that signal it's time for a website redesign, including poor user experience, lack of mobile optimization, security concerns, slow load times, and outdated design. By redesigning their website, hospitals can build patient trust, increase revenue, and create a more engaging and user-friendly experience for patients.

Why Your Hospital Needs a Website Redesign: Top Signs It's Time for a Change

March 14, 2023

Article Published


In today's fast-paced world, where digital technology is at the forefront of most industries, hospitals must also adapt to the latest advancements in website design and development. A hospital's website is often the first point of contact between potential patients and the healthcare provider, making it a critical aspect of the organization's marketing and branding efforts. However, many hospitals are still struggling with outdated websites that don't meet the demands of modern patients. These websites can not only negatively impact patient trust but also lead to a significant decrease in revenue. In this article, we'll explore the top signs that your hospital's website needs a redesign and how a modern and effective website can benefit your hospital.

Outdated Website Design

If your website still looks like it was designed in the early 2000s, potential patients might be turned off, leading to decreased revenue. Elements such as poor color choices, outdated fonts, and poor quality images can negatively impact patient trust. Updating your website's design can create a modern and appealing look that encourages engagement and builds patient trust.

Poor User Experience

If your website is difficult to navigate, lacks detailed information about your hospital's services, or is not user-friendly, it can lead to patient frustration and a decrease in revenue. By focusing on improving your website's user experience, you can create a website that engages and informs potential patients, leading to increased revenue.

Lack of Mobile Optimization

Having a website that is optimized for mobile devices is essential in today's world of ever-increasing mobile use. Not only do potential patients expect to be able to access websites on their device of choice, but loading times can also be slower depending on the device and connection used. Without an optimized website, it's more likely that potential patients will have difficulty accessing your services, leading to decreased patient engagement and revenue - something no hospital wants. Therefore, optimizing your website for mobile devices should be a top priority for hospitals looking for a redesign.

Security Concerns

Having an entirely secure website is not only important for protecting sensitive patient information, but it is also essential for establishing trust with new and existing patients. Outdated software, unsecured connections, and weak passwords all leave your hospital vulnerable to data breaches; this not only puts the safety of patient information at risk but could also lead to damage to the reputation of your hospital if such breaches occur. As such, improving your website's security should be part of any redesign plan in order to protect patient information and build trust with potential patients.

Slow Load Times

Having a slow loading website can negatively impact both patient engagement and revenue - as potential patients may become frustrated when waiting too long for content or pages to load, they might leave before even seeing what services you offer. Optimizing load times should therefore form part of any website redesign plan; by ensuring that content is delivered quickly, you can create an engaging experience that encourages patients to stay on the website, increasing engagement and revenue as a result.


In conclusion, if your hospital website is outdated, offers a poor user experience, lacks mobile optimization, has security concerns, or has slow load times, it's time for a redesign. A website redesign can improve patient trust, increase revenue, and create a more engaging and user-friendly website for your patients.

If you're interested in redesigning your hospital's website, CONTACT US here at Novel Koncept for help. Our "Website in a Box" offering allows hospitals to quickly get a website that's modern, animated, offers a great patient experience, builds patient trust, performs extremely well on mobile, and is secure. We can offer hospitals full turn-key website deployment or we can simply sell them the "Website in a Box" toolkit and they can be fully independent.

Additionally, check out our other blog posts related to hospital website design for more information and insights on improving your hospital's website design, such as…

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