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Winning Patient Trust & Commitment
Harmonizing Patient Experience, Technology, and Communication Strategies
The world has changed, and patient expectations for quality, convenience, and value in healthcare services have surpassed what traditional hospital operations can deliver. In this new reality, transformation is not just an option, it's an imperative for survival and growth.
At Novel Koncept, we help hospitals navigate this new landscape by harmonizing patient experience, technology, and effective communication. We partner with hospitals to develop a robust digital front door that not only pulls in patients, but also reinforces their loyalty, making them resilient to the allure of competitors. With a blend of advanced digital tools and targeted, patient-centric communication, we help foster an unbreakable bond between your patients and your health system. Our approach equips you to stand strong in the face of competition, ensuring your health system remains the first choice for patient care for your community.
Comprehensive Services
Patient Capture & Retention
We harmonize technology and marketing to win patient trust, fostering commitment and resilience against competitor attempts.
Patient Experience Enhancement
We transform patient journeys by anticipating needs and granting agency, ensuring positive experiences that foster loyalty and trust.
Patient Digital Front Door Design
Carefully crafted, patient-friendly digital front doors, turning technology gaps into opportunities with EHR-integrated solutions.
What Makes Novel Koncept Different?
20+ Years of Patient Engagement Experience
For 20+ years we've helped over 1,000 hospitals across the globe implement the right strategic technologies to accomplish their patient engagement/experience goals.
Integrated Technology Partnerships
We have a vast collection of technology partnerships that center around integrating with your core EMR.
Websites that Go Beyond Status-Quo
We go beyond the typical hospital website built in WordPress and build on the WebFlow platform to go beyond status-quo, and provide an optimal patient experience without sacrificing performance or security.
A Building-Block Approach
We've created all the building blocks that can be mixed and matched, and managed globally to create a perfect website while ensuring everything always looks great.
Purpose-Built for Hospitals
We only focus on hospitals and our sites are pre-configured to cover all of the typical needs and structures.
We Don't Hold You Hostage
We're not going to build an overly complicated site that requires you to come to us for every single change. With us, you're always in control.
Built-In Security
At Novel Koncept, we understand how important security is for hospitals. That's why we make it a top priority - always!
Beyond Websites...
We're a full-service digital agency providing marketing services ranging from strategy, campaigns, videography, advertising, CRM deployment, and beyond.
What Makes Novel Koncept Different?
20+ Years of Patient Engagement Experience
For 20+ years we've helped over 1,000 hospitals across the globe implement the right strategic technologies to accomplish their patient engagement/experience goals.
Integrated Technology Partnerships
We have a vast collection of technology partnerships that center around integrating with your core EMR.
Websites that Go Beyond Status-Quo
We go beyond the typical hospital website built in WordPress and build on the WebFlow platform to go beyond status-quo, and provide an optimal patient experience without sacrificing performance or security.
A Building-Block Approach
We've created all the building blocks that can be mixed and matched, and managed globally to create a perfect website while ensuring everything always looks great.
Purpose-Built for Hospitals
We only focus on hospitals and our sites are pre-configured to cover all of the typical needs and structures.
We Don't Hold You Hostage
We're not going to build an overly complicated site that requires you to come to us for every single change. With us, you're always in control.
Built-In Security
At Novel Koncept, we understand how important security is for hospitals. That's why we make it a top priority - always!
Beyond Websites...
We're a full-service digital agency providing marketing services ranging from strategy, campaigns, videography, advertising, CRM deployment, and beyond.
Digital Agency Services
Brand Design
Our Brand Design services focus on presenting a clean look and messaging that's true to your hospital to the community you exist to serve.
Photography & Videography
We harness the power of photography and videography to tell the compelling story found in your hospital.
Website Design
Your website represents your brand to the world. It should be beautiful, user-friendly, informative, secure, and it should perform exceptionally well no matter what device your patients are using.
CRM Deployment
A solid CRM is at the heart of ensuring quality measurable marketing performance over time.
Advertising
From design to strategy Novel Koncept enables you to effectively advertise to the right people on the right platform.
Marketing Strategy
We take you from a reactive to a proactive stance that enables you to better serve your community by offering the right services to the right patients.
1. Beautiful High-Performance Websites
2. Build a Foundation for Proactive Engagement
3. Strategies to Engage Patients
